Network T2 Support Engineer - Cisco, Juniper, Ubiquiti, Aruba
Start Date: Tue, 1st May 2018
Location: , Yorkshire
Vacancy Added On: Sat, 14th Apr 2018
Job Ref No: 3433
Detailed Job Specification:
Fantastic opportunity for a T2 Network Support Engineer to join a blue chip organisation working in their offices in Birstall, Leeds.
Technical skills required for T2 Network Engineer:
Hands on implementation and troubleshooting of complex Cisco networking solutions.
Cisco security skills.
Excellent knowledge and experience of troubleshooting.
ITIL Foundation an advantage.
Experience of Aruba WIFI solutions including Clearpass and Airwave.
Experience of Cisco WIFI solutions including ISE and Prime.
Experience of Ubiquiti WIFI solutions.
Nexus Experience (5, 7 series and 1000v experience and/or certification) an advantage.
Load balancing technologies such as F5 an advantage.
Checkpoint firewall experience an advantage.
Juniper experience – Core and Security Products an advantage.
Security Clearance. (SC Level) to the ability to be security cleared. Cisco Certified Network Professional with relevant experience at Maintainer level.
CCNA/CCNP, JNCIA/P/S or equivalent experience.
Be part of the technical team responsible for delivering vendor independent Network Solutions at Cisco Gold Partner Standard.
Provide technical escalation point for all customer network related issues.
Problem investigation and root cause analysis.
Offer technical leadership, define and document best practice.
The successful candidate will ideally come from a multi-vendor best in class environment.
Responsibilities of the T2 Network Engineer:
Hands-on troubleshooting, support and documentation of end-to-end Wireless & Wired networking and security solutions.
Building and maintaining a close technical relationship with clients.
Maintaining a close technical relationship with vendors and suppliers in order to ensure access to the latest product and/or technical information.
Maintaining and developing a high level of product and technical knowledge to other areas of the business.
Capturing and documenting client business and technical requirements.
Communicating the scope of the overall solution.
Accepting ownership and responsibility for technical design updates of the overall solution.
Attending client conference calls as required.
Hours of work: 37.5 hours between 8.00am and 6.00pm as required Occasional shifts and on-call required
Experience need for T2 Network Engineer:
You will be an experienced tier 2 level engineer able to competently undertake operational duties on complex Enterprise Networks as part of a highly technical team. You should have an understanding in liaising with Cisco TAC at a Cisco Gold partner level (Checkpoint, F5 or other vendors may be acceptable) and be aware of the processes and standard of diagnostics this requires.
Personal Skills and Qualities required for T2 Network Engineer:
Ability to lead and develop others in a technical environment.
Ability to collaborate to resolve complex issues.
Experience in motivating teams to deliver excellent results.
Customer focus, with a desire to deliver consistently high quality service.
Good communications skills both written and verbal.
If you are a T2 Engineer with this skills and experienced required please apply now!