Global Technology Solutions

Job Details

Telesales Executive

Salary: £16k - 20k

Start Date: Tue, 14th Sep 2010

Job Category: Other

Position Type: Permanent

Location: Edinburgh, Scotland

Vacancy Added On: Thu, 2nd Sep 2010 10:39:57

Job Ref No: JS1301

Detailed Job Specification:
Telesales Executive An exciting opportunity has arisen for a Telesales Executive to join a well-established organisation who specialise in the IT services sector, based in Edinburgh. As a Telesales Executive you will be required to identify and pursue potential sales opportunities within the UK marketplace as part of general prospecting & targeted sales campaigns. Your role will be to assist the Business Development Manager to support the full sales lifecycle. Job purpose: • To identify potential sales opportunities within a defined target market • To gain an understanding of the target market and any relevant trends within said market, in relation to the clients offerings - mainly through outbound calls, but also other means relevant e.g. internet searches, Linkedin, sector-specific publications, etc • To project manage targeted sales campaigns, design schedules and cascade information to relevant teams involved • To work alongside the sales teams for specific campaigns, in order to provide the most relevant, up-to-date information possible • To use this information to contact specific prospects in conjunction with the sales team • To liaise with the marketing department & all other members of the sales team as necessary, under the guidance of the department team leader • To act in a professional and responsible manner at all times The successful Telesales Executive MUST possesses the following: • Previous experience of operating in a telephone based sales/marketing role • Willingness to continually learn and develop skills in ITIL, ITSM & solutions. • Knowledge of ITSM market and needs of customers • Previous experience of working within a software company • Experience of specific vertical markets & their IT issues • Previous experience of working in a sales role with an overall understanding of the sales cycle • Solid experience in use and management of CRM/sales/lead generation databases • Solid levels of PC literacy including Microsoft Outlook, Excel and internet browsers • Experience of running queries and running reports from databases • An awareness and understanding of Data Protection issues • Experience of desk-based research, drawing up conclusions and presenting actions • Proven capability to work with high volumes of data within tight timescales whilst maintaining accuracy • Strong attention to detail with a methodical approach to work • Ability to work without constant supervision Recent Graduates will be considered if they can demonstrate the ability to perform the afore mentioned. This is a fantastic opportunity for a candidate with the above skills looking to join a company where training and career progression are key.

Benefits:
£19K - £25K per annum + benefits