IT Careers Reading

IT Careers Reading. SC cleared Servicenow Specialist and Developer.
This role is located in Aldermaston, Reading, England.
The salary is £550 to £590 per day. This role is inside IR35.

ROLE OVERVIEW:
We are seeking a ServiceNow specialist to do a combination of administrative and development, implementation work. We are interested in anyone who has knowledge of the standard IT Service Management (ITSM) module in ServiceNow. Also, anyone who has experience in one or more of these modules:
Customer Service Management (CSM)
HR Service Delivery (HRSD)
Field Service Management (FSM)

Develop IT Careers Reading today.

JOB DESCRIPTION:

As part of an implementation project team, build and deliver solutions. This is whilst ensuring user requirements (Stories) are delivered to specification.
Completion of enhancement requests and new functionality requests to meet business needs.
Build service catalog items and workflows in ITSM and CSM modules.
Build HR Service items and Lifecycle events.
Where requested, lead aspects of the overall development to deliver value and successful outcomes to the customer. This includes demos, training, and solutions.
Have an awareness of the impact of the solutions you are providing on other areas of the platform.
Where necessary, help out with day to day admin tasks on the ServiceNow platform.
Provide coaching for more junior colleagues. This includes sharing knowledge to help them develop.
Prepare documents as necessary.

ESSENTIALS SKILLS AND QUALIFICATIONS:

Have experience in managing, maintaining, and developing ServiceNow ITSM applications.
Experience of testing and creating test scripts.
Have strong knowledge of ITIL principles.
Comfortable with agile and waterfall methods of working.
Fast learner with an ability to get up-to-speed in a short space of time.
ServiceNow development skills including:
Business Rules
Client Scripts
Workflows
o Form Design
UI Actions
Service Portal

DESIRABLE SKILLS:

Experience managing, maintaining, and developing ServiceNow HRSD, CSM and FSM applications.
Virtual Agent development.
Any experience of on-premise ServiceNow environments is an advantage.
Experience building custom integrations between ServiceNow and 3rd party applications.
ServiceNow certifications in ITSM, CSM, HRSD, FSM.

So if you have an interest in careers Reading and are looking for your next exciting role please apply today!

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