Junior Technical Consultant – ITIL 5382
£30,000 - £40,000
Junior Consultant – ITIL
Permanent – £30,000 – £40,000
Remote – UK and International Travel may be required.
If you are looking for consultant jobs. We have an exciting opportunity for a Junior Consultant with remote working. This is to join an existing team of consultants. Furthermore, this is a new role due to rapid growth in the organisation.
The key purpose of the role is the delivery of the extensive portfolio of consulting services.
We are looking for a confident and energetic individual, someone who has a hunger to learn and has
a strong work ethic / highly driven to succeed!
You will be presented with opportunities to learn from the more senior team members around you
and will play an active role in supporting them such as helping to create client reports and other
Firstly, the consultant is in charge of understanding the client’s requirements, suggesting how best
these requirements can be met by the solution, configuring the solution and delivering training.
Secondly, the consultant is involved in all aspects of the solution delivery: customer requirements
gathering, solution-design, hands-on configuration, solution training, documentation, project
management and post-production support.
Also, ensure each engagement meets or exceeds targets and customer satisfaction
Likewise, scope new engagements and prepare Statement of Works
Lastly, mentor less experienced team members and work to improvement our processes and
Likewise, BMC Discovery
General IT, Data Centres, Cloud technologies
Also, degree or equivalent and the ability to travel is essential
Lastly, excellent communication skills in both written and verbal
Most importantly, Knowledge of consulting best practices; Strong understanding of customer service best practices
Also, understand IT management best practices with knowledge of IT Support function related
Finally, quality Frameworks and Continuous Process Improvement; Basic Project Management principles
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