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Job Title

Junior Desktop Support Engineer / IT Technician 5342

Job Ref No



Up to £110 per day

Start Date



Junior Desktop Support Engineer





Contract Jobs in London

Apply for contract jobs in London with GTS. We have an exciting opportunity for a Junior Desktop Support Engineer / IT Technician to join a blue-chip organisation in Watford, London on an initial 6 month contract with likely extensions. This role has a day rate of £110.

This role is suitable for Umbrella contractors only as it is Inside IR35.

Apply for contract jobs in London today.


Firstly, perform kt with incumbent engineers, assisting with the completion of process documentation etc.
Also, Test and wipe iPhone 12 devices.
Confirm return of leavers’ mobile devices to warehouse and updating trackers
Answer queries.
Package, as well as return, returned duplicate iPhone 12 orders.
Collate current orders to be passed to Project team and then close the Tasks in ServiceNow.
Work through returned phones to the warehouse, and check them over to see if they can be reused.
Update to the latest iOS and clean the phones.
Also, check the ServiceNow queue for Damaged\Faulty replacements.
Reach out to the user for delivery details.
Package the device as well as book a courier to deliver this.
Collate delivery details for delivery and send them to O2.
Deal with Incidents passed to the queue from SD or onsite teams.
Update Asset Database.
Also, Log Warranty Calls.
Manage Ticket queue for the site as the sole engineer.
Ticketed work to include troubleshooting Windows devices and mobile phones, as well as Office 365 and other standard software.
IMAC, imaging, and configuration.
Finally, maintenance of the asset database.

Key experience and personal attributes needed:

Firstly, some previous experience in an IT Role or IT qualifications required.
Experience with Apple devices ideal.
Have the ability to work on your own and as a member of a team.
Have excellent written as well as verbal communication skills.
Also, have determination and enthusiasm.
Finally, you will be able to multi-task and enjoy working in a dynamic and rapidly changing environment.

So if you are a Junior Desktop Support Engineer / IT Technician looking for your next exciting role please apply today!

If you have the listed skills as well as experience and you are looking for Contract jobs in London, please apply now.

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