Desktop support engineer -5028

Job Ref No



£120 - £135

Start Date



Desktop support engineer






IT Contract job London desktop support engineer.

We have an exciting opportunity for a desktop support engineer to join a blue chip organisation in London.
Hours 8am – 5pm Monday to Friday.

** Role inside IR35 umbrella contractors only – site based role**

Desktop support engineer Key Skills:

Microsoft Office Skills (Outlook, Word, and Excel)
Technical and analytical skills for desktop trouble shooting support (Windows 7/Windows 10 environment and SCCM environment)
Understanding of Office 365 services and how they are used within Microsoft applications and online(SharePoint, OneDrive, Exchange, etc.)
Strong Customer Service Skills
Knowledge of network printing and troubleshooting techniques
Ability to provide consistent and excellent customer support to clients from a variety of business groups, including management, with unique requirements
Candidate must be detail oriented and self-motivated
Knowledge of Cloud added advance
Understanding of IT Security and best practices
Ability to work independently or as a part of a team
Knowledge of Operating System installation and machine prep
Assisting with installation of computer equipment
Coordination of worker moves including requests for network patching and setup of computing workspace
Provide desk side guidance to end users during computer installation
Guide clients through the Computer Asset Refresh cycle by assisting with data backup/restore and application reinstall/configure
Potential travel to surrounding offices and Shell Sites as required
Ensure new hires (JML) installs are completed on schedule
Adhere to all IMAC ticket handling procedures including timely updates of tracking systems

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