Newcastle Jnr Desktop Support Engineer Job

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We have an exciting job opportunity for IT Technician / Jnr Desktop Support Engineer to join a blue chip organisation in Newcastle on a permanent basis.

A SNAPSHOT OF WHAT YOU’LL BE DOING:

Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve them within the agreed timescales.
Consistently provide updates to the Service Desk and end users on all live incidents and service requests
Supply and replace IT consumables, such as paper and ink toner when required
Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customers

WHAT ARE WE LOOKING FOR?

At least 1 year of experience in an IT support role
Good knowledge of current Microsoft Windows Desktop software
Understanding of network protocols, server hardware and configurations
Self-motivated with a willingness to learn and adapt to any new change or situation
Excellent verbal and written communication skills
5 years of the UK working history which can be referenced for clearance checks
Full UK manual driving license

Shift patterns will be working Monday- Sunday, 3 days on, 3 days rest covering the hours of 0400 – 1600

basic salary up to £19,500 + £1920 shift allowance + pension, life assurance and access to ongoing training and career development.

So if you are an IT Technician looking for your next exciting role please apply today.

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