Desktop Support Engineer job advert
Job Title

Desktop Support Engineer -5474

Job Ref No




Start Date



Desktop Support Engineer





Desktop Engineer role

GTS has an exciting opportunity for a Desktop Support Engineer to join a well-established company in Yeovil. This is a permanent role and the salary is £28,290 per annum. The working hours are from Monday to Thursday 08:00 to 17:30, and Fridays from 08:00 to 16:00.

Role overview

Exciting opportunity for an experienced Desktop Support Engineer.
This is an onsite role and will provide client with  onsite day-to-day IT support. The role is based onsite in Yeovil. The site benefits from easy access to travel links, free parking, and subsidised on-site restaurant.
Due to the nature of this business, the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.

Desktop Support Engineer role will involve:

Firstly, Desktop, Laptop and VDI build, configuration and deployment to end users
Secondly, software installation and deployment
Also, Smartphone deployment
Likewise, assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
Furthermore, hardware installations, upgrades, break fix for desktop, laptop, and server
Smartphone support, Service Desk cover as needed
Assisting with customer projects

What is needed for this role

Full UK driving license is essential to provide support across the large site and surrounding satellite sites
Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration and support
Also, Microsoft Office 2010 onwards
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
Also, knowledge of Microsoft SCCM, OS / Application deployment
Likewise, good verbal and written communication: ability to communicate at all levels and a good eye for detail.
Excellent at time management and must be organised
Also, work well as part of a team or on your own
Driving licence essential for this role as travel across site is needed
Desirable skills / qualifications:
Microsoft Windows 7/10 training and certification
Active Directory management
Understanding of SCCM, McAfee EPO and Mobile Iron or similar mobile device management platforms

This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.

We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday

Apply for roles with GTS today

If you are interested but have questions about this role, please contact GTS.

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