Apprentice working on a laptop
Job Title

IT Apprentice 5249

Job Ref No



£10,000 - £12,000

Start Date



IT Apprentice Deskside Support Engineer





GTS IT Apprentice jobs

IT Apprentice Jobs, Deskside Support Engineer.
The salary is £10,000 – £12,000. This can increase to £21,000 throughout the 2 year course.
The location is Chester, England.

As part of the apprentice programme, you will be enrolled on an Infrastructure level three Apprentice programme with the option of moving to higher level qualifications.
The apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role upon its successful conclusion.
The successful candidate must be willing to undergo security clearance prior to being accepted for the role due to the confidential nature of our client’s work. For this reason, we will only be able to progress with applications from British nationals.

Apply for IT Apprentice Jobs today.

Entry requirements:

GCSE or equivalent in Maths and English at grade 4/C or above
Applicants must be aged between 16 – 21
No previous BTEC or equivalent qualifications

Hours of work Monday to Friday between 08:00-18:00 37.5 hrs per week.

Main responsibilities:

Comply with Company Procedures and Health and Safety Regulations
Respond to and update tickets via the Service Now ticketing system
There may be an occasional requirement to backfill/assist on other local sites
Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
Demonstrate enthusiasm for your role and willingness to learn
Computer literate
Quick learner with the ability to work on your own as well as part of a team

Desired skills and personal qualities:

Ability to communicate effectively with a wide range of people and personalities
Punctual, reliable and conscientious
Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
Helpful approach and the ability to display professionalism

Benefits of enrolling onto the course:

Clear and defined career path
Mentoring and support from experienced engineers within the business
Access to training platforms covering a wide range of free courses

Some of the benefits you will have access to:

Flexible benefits including medical insurance and eyecare vouchers.
Company pension scheme,
Income protection after six month’s service.
23 days’ holiday raising to max 25.
Option to purchase and sell additional holiday.
Life insurance.
Employee Assistance Programme.

If you have the skills and abilities for IT Apprentice jobs, please apply now.

GTS often has new IT Apprentice jobs both full-time and contract. So, why not stay up to date with our new jobs and register with GTS today?

Also, find out more about essential skills for IT support. Take a look at our blog on IT Support paths.

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