IT Jobs Birmingham

If you are interested in IT jobs Birmingham, we have a great role for Mobile Deskside Support Engineer. This position is located around the Birmingham area. The salary is £25,760 plus £4,920pa car allowance

This is a full-time permanent position, working 37.5-hours per week.

As a Mobile Desktop Support Engineer, you will mostly cover Birmingham, supporting multiple accounts on SLA based tickets/requests, projects and general site support activities.

Due to the nature of our client’s work, candidates must either hold or be able to obtain SC security clearance. For this reason we can only progress with applications from British nationals.

As a Mobile Desktop Support Engineer you will:

Firstly, experience with VIP support and engagement

Most importantly, troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories

Likewise, troubleshoot known and unknown software issues related to Windows platforms

Be the smart ‘hands and eyes’ support for infrastructure and data centre activities

Document site processes and knowledge base article management

Also, get involved in projects when required

Lastly, comfortable with travelling from site to site where required

What we are looking for:

Firstly, experience with current and past Microsoft windows operating systems

Secondly, have basic knowledge of Mac OS platforms

Also, knowledge of Microsoft 365 (including Word, Excel, PowerPoint, Outlook, OneDrive, Intune)

Likewise, have a good understanding of Windows imaging techniques (Network & Local)

Microsoft Active Directory & Azure Active Directory knowledge

Experience with Ticket Management (ServiceNow, Remedy etc)

Knowledge of mobile devices, Android & IOS & SIM Management

Experience with Break fix, IMACs, Incidents, Projects

Experience with desktop/printer configurations

Also, excellent interpersonal & communication skills

Ability to work independently and as part of a team

Excellent time management

Must have a full valid UK drivers licence and access to your own vehicle

Apply for IT jobs Birmingham today

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