IT Support Job for a Desktop Support Engineer

Apply for this contract IT Support Job in Feltham Today

GTS has an exciting IT Support Job opportunity for a Desktop Support Engineer to join a well-established organisation in Feltham on an initial 12-month contract.

Working as a Deskside Support Engineer, you will provide on-site desktop support for technical infrastructure for end-users. This will include advising and assisting users to solve problems related to software, hardware, networks, as well as peripherals.

In addition to this, daily activities include resolving a wide variety of desktop software and hardware issues as well as requests. Above all, to minimize disruption to our users.

A SNAPSHOT OF WHAT YOU WILL BE DOING:

• End-User Computing
• Knowledge of troubleshooting devices
• Ticket handling via ServiceNow
• Laptop imaging
• Floor walking
• Good communication
• Proactive, attentive, and friendly attitude
• Install, upgrade, and troubleshoot Windows OS, Microsoft Office and other desktop applications.
• Install, upgrade, maintain and troubleshoot printers and other IT assets.

IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:

Microsoft Windows 7 – 10 as well as Microsoft Office. This will include all applications and Outlook.
Active Directory.
Basic hardware knowledge, for instance: laptop keyboards, memory, and hard drives.
Experience with network fault troubleshooting, in addition to networking builds.
In addition to the above, the ability to conduct network printer installs and configuration.
Building of laptops and desktops. this would be via SCCM.
Working with remote tools such as SCCM, so to deploy software and take remote control.
Antivirus Applications, for example, Symantec and windows.
Excellent problem-solving skills. This would include the ability to support bespoke applications.
Self-starter with the ability to work with minimum supervision.
Excellent communication and people skills.
2 years of experience in Desktop support

This Role is inside IR35 and it’s suitable for umbrella contractors only.

So, if you looking for a desktop support engineer job in Feltham, why not apply now.

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