Jobs in East Anglia.

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If you are looking at jobs in East Anglia and are a Networks Operation Engineer this could be the perfect role for you.

We have a great Network Engineer contract role to join a company in Stevenage. This is on an initial 12-month contract but this could be extended.

The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN and WAN, and wireless network services.
The Network Engineer will participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participating in the client Service Management processes. Ensure any issues are resolved in a timely and accurate fashion in alignment with agreed SLAs.

This role is site based, and inside IR35 so umbrella contractors only. Current Valid SC Clearance required. Working Hours are Monday to Friday Only (No bank holidays).

Key Responsibilities:

Firstly, investigate and help resolve issues on customer’s network and IT environment and using agreed troubleshooting methodologies.
Manage network support cases to enable fast resolution that exceeds our customers’ expectations.
Ensure accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.
Work with client teams and internal teams in planning and execute in depth technical activity.
Influence the direction of activities, plans and provide technical insight and guidance to others.
Use the central document repository, to ensure knowledge sharing across the team and enable best practice.
Support wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
Finally, participate in the on-call and shift rota, this is an onsite delivery-based role (when required).

Skills required:

Firstly, 5 years of relevant Network experience within information security/technology focused on networking.
Secondly, Cisco switching and wireless, Cisco Security. This includes ASA firewalls and ISE.
Proven experience in incident management, service request management and problem solving
Experience of using ticketing systems and use of monitoring and management tools
Communicate effectively and build relationships to understand client requirements.
Also,  deliver against deadlines and agreed SLA targets.
Must take ownership of an issue or task and see it through to completion.
Juniper Junos experience.
Checkpoint experience Management / Orchestration Tools such as Cisco DNA, Tufin, CheckMK, Remedy.
Service Management (Operator for Incident and Service Request tickets), Ansible ITIL qualification desirable.
Finally, Certificates required: SC Clearance.

If you have the listed skills and you are interested in Jobs in East Anglia, please apply now!

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