Desktop Support Engineer 5496
£140 per day
Desktop Support Engineer
If you are looking for jobs in Sittingbourne, we have a great contract role for a Desktop Support Engineer. The day rate is £140 per day, and the role is working Monday to Friday from 09:00 to 17:30. This role is located in Sittingbourne. The contract to start with is 3-6 months, but this may be extended. An immediate start is available.
DBS will be required for this position.
Firstly, Windows and OSX environment support
Secondly, Support of administrative activities and tasks
Also, Support project work to develop technical solutions (for example rollout)
Likewise, Support Clients in second level support and day by day business
Perform analysis and solutions of incidents in day by day business
Report and present progress of project work (effort, status, meetings etc.) to project leads
Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers)
D admin/PM admin for user accounts
New Laptop build check/installs/rebuild checks
Software installations and Folder Permissions/lockdowns
Mobile Device Configuration and Pitch/Meeting room support (Off and On-site)
Hardware incidents (Printers, Laptops, Desktop )
Furthermore, Software incidents (O365, Windows 7/10, bespoke applications )
Key skills and Experience
Firstly, Proficient in end user operating environments (Win 7 / 8 / 8.1/10) and OSX environments
Secondly, Good knowledge of O365 and Adobe software
Must be organised, and have incident/request management skills
Mobile device knowledge, BES and ActiveSync, apple, android, blackberry skills
Likewise, excellent communication and customer service skills
Good problem solving and troubleshooting skills
Experience in working for a large company supporting hundreds of users.
Ability to work within SLAs.
Weekend overtime work and 24/7 on call may also be required.