Desktop Support Engineer 5266
$180 per day
Desktop Support Engineer
Jobs in Wisconsin from GTS. We have a great contract role for a Desktop Support Engineer in Rhinelander, WI. This contract is for one year, but this may be extended.
Firstly, provide first and second level support for customer issues.
Work with vendors to fix AV issues as needed.
Keep customers updated of issues status and the resolution.
Also, keep tickets update at all times.
Install, upgrade, support, and troubleshoot on printers and computer hardware.
Perform maintenance on computers, laptops, and printers.
Also, able be to perform repairs on Desktops, laptops, and other devices.
Use diagnostic tools to troubleshoot problems with network connectivity, workstation hardware and software.
Work in a project-based team that needs flexibility and teamwork.
Firstly, bachelor’s degree or the equivalent in Computer Science or a related field.
CompTIA A+, Microsoft Certified Professional (MCP) or better.
Also, 2-3 years’ experience within Networks, Servers, Audio and Visual, Smart Devices, or Telecoms.
Should have basic knowledge of the Mac operating system.
Must be an excellent trouble solver and excellent customer service skills
We need someone that can adapt well to change fast
Finally, be flexible with you hours as needed to support projects or emergency support.
Good understanding of:
Enterprise anti-virus solutions, and Helpdesk ticketing systems.
MDM including IOS, Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
Also, proven troubleshooter and problem-solver
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation.
Finally, be flexible with you working hours when needed to support projects or emergency support.
If are looking for your next contract role, why not apply today!
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