Printer engineer Job Luton
Job Title

Printer engineer

Job Ref No

js 5095

Salary

up to £17 per hour

Start Date

ASAP

Subtitle

Printer engineer

Contract

Contract

Location

Luton

Printer Engineer Job

Apply for this job in Luton today

We have an exciting opportunity for an experienced Printer and Hardware engineer to support a prestigious client based in Luton and surrounding areas.

The role enjoys a company van and fuel card. As such, candidates must be happy to travel up to 150 miles from Luton as required.

A SNAPSHOT OF WHAT YOU WILL BE DOING:

Firstly, you will use the incident management system to receive and manage incidents, as well as service requests. Above all, you will provide real-time and accurate feedback on ticket progress and completion. Additionally, you will complete and return all supporting paperwork. All within required timescales.

Secondly, you will provide problem isolation and resolution. To achieve this, you will conduct diagnostic and analytical troubleshooting. You will also liaise with appropriate helpdesks, as required. Crucially, you will assess the severity of a situation as well as the business impact and will escalate appropriately.

Thirdly, you will provide physical hands and feet support for various requests such as: end user desk moves, printer physical moves, DC racking, Server checks, Tape rotation, etc.

Additionally, you  will manage local spares and ensure all systems are updated and accurate. To support this. you will complete quarterly audits.

Above all and throughout, you will provide excellent customer service to meet or exceed customer expectations.

You will understand and adhere to company processes, together with customer specific instructions. You will also support management to look at ways to improve productivity and customer satisfaction.

Lastly, you will complete all tasks assigned by management, so to meet business requirements. This may include: attending business meetings out of hours, as well as the completion of online training within specified timeframe.

IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:

Proven experience as a hardware engineer supporting  Desktop, Laptop and printer maintenance and repair.
Additionally, have proven desk side support experience.
Excellent communication skills across all levels.
Ability to remain calm under pressure and meet set targets.
Knowledge of Microsoft Windows operating systems
Experience supporting Microsoft Office
Ability to conduct intrusive MFPs repairs
Working knowledge of server hardware
Willing to be flexible on working hours & overtime
Own a Valid UK Driving Licence

In addition, you will be required to move and lift large MFPs. Therefore, a good level of fitness will be
required.

IN ADDITION, THE FOLLOWING WOULD BE DESIRABLE:

CompTIA A + qualified
Working knowledge of backup systems
Fujitsu laptop and desktop trained
Current vendor certifications in hardware/software maintenance
Network support and trouble-shooting

So if you are a Printer engineer and are looking for your next opportunity, why not apply now?

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