Senior Network Consultant – 5146
up to £75k +ben
Senior Network Consultant
Consultant Jobs – Senior Network Consultant – Peterborough/London
Senior Network Consultant- Hybrid role three days office (Peterborough or London) and two from home.
A fantastic opportunity has arisen for a Senior Network Consultant to join a well-established organisation.
Configuration, deployment, testing, maintenance, monitoring, and trouble resolutions of network components to provide a robust, industry-standard communications platform.
Respond to incidents logged in the Incident Management system and provide end-users with a technical solution within Service Level Agreements.
Firewall Management, Incident Diagnostics, and Assistance.
Log Monitoring and Analysis.
Rule base Auditing and Advisory.
Device Software Upgrades, Patches, and Bug Fixes.
Configuration backup and restoration.
Rule base and Network Configuration Change Management.
Provide a point of technical escalation and expertise.
Maintain technical accreditations in line with the Cisco platform.
Escalate and work with vendors when required.
Setup and complete scheduled tasks when required.
Escalate potential service issues initially with Networks and Telephony Manager / Service Delivery Manager.
Escalate potential problem issues with Problem and Incident Management.
Recommend and deploy changes via the change management process when required.
Act as a role model for technical competence, helpfulness, facilitation of learning, and teamwork.
Also, aid team members as required.
Proactively maintain and develop knowledge, skills, and experience through client contact, industry sources, formalised training, and development plan.
Work with Internal IT Engineers to better understand issues and solutions.
Finally, provide technical assistance to ongoing projects when required.
Firstly, the essential skills:
Firstly, at least 5 years of experience in a similar SLA-driven support role.
Proven customer service skills, as well as proven experience delivering large transformation projects and complex changes.
Knowledge of ITIL processes, OSI models, and Design Considerations.
Routing and Switching Troubleshooting.
MPLS WAN Support skills.
Cisco Security Platforms (ASA, FirePower) as well as Network and Endpoint Security.
Security Monitoring and Incident Handling.
IDP/IPS configuration and management.
Vulnerability, Identity, and Access Management.
Security Operations, Web Filtering, Malware Analysis, Data Loss Prevention, IDS/IPS, and Firewall skills.
SNMP Monitoring solutions.
Proven experience delivering projects and complex changes.
Lastly, proven customer service skills.
Also, desirable attributes:
Firstly, experience as a Cisco Call Manager.
Also, Industry recognised qualifications, ideally CCNP equivalent or higher.
Natural problem solver, getting to the cause and identifying a long-term fix.
A starter finisher who will wrap up a delivery to be learned and understood by anyone later.
So if you are a Senior Network Consultant looking for your next exciting career move please apply now.
If you are interested, have experience but have questions about this role, contact GTS.Back to Jobs