Desktop Support Engineer 5318
5318
£135 - £140 per day
ASAP
Desktop Support Engineer
Contract
Newport
If you are looking for short term contracts. We have exciting opportunity for a Desktop Support Engineer to join our client on a short term basis. This role is located at their site in Newport on 1 month contract with potential extensions.
This is a site-based contract role and is inside IR35. So this role is suited to umbrella contractors only.
We have an exciting IT Contract for a Newport Desktop Support Engineer. This is for a 1 month contract but may be extended.
This is a site-based contract role but is inside IR35. As a result, this role is suited to umbrella contractors only.
Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client’s desktop technology and resolve any technical issues that may occur, all within contractual agreements.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution
Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.
Thirdly, maintain desktop devices.
Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.
Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.
A confident communicator who is able to engage at all levels
Be able to work under pressure and adapt to change
Excellent customer service skills
Knowledge of network protocols, server hardware and configurations.
Relevant IT qualifications
Ticket management experience, preferably Service Now
Build of Android and iPhone
Build laptops and smart devices
Has worked as an engineer and has experience of a large user base and can be able to demonstrate this
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