Jobs

Technical Presales Consultant – Azure/365/storage /migrations

Job Ref No

4125d

Salary (annual)

£70,000.00

Subtitle

Presales Consultant

Contract

Full Time

Location

UK, Southampton

We have an exciting opportunity for a technical presales consultant – Azure/365/storage /migrations to join a prestigious client in Southampton. Successful candidate will be proficient in Azure, 365, storage and migrations that can write really good time estimates for work and engage with customers.

Primary Accountabilities

  • Design, develop and maintain products and services which support the on-boarding, in life management and support of the customer.
  • To deliver customer and service excellence within the Customer Strategy Team ensuring all engagements, internal and external, are delivered to the required standard and within the delivery timescales.
  • To complete technical installations, deliver customer projects on time and within budget to agreed standards.
  • Responsible for proactively assisting with recommendations and delivery of solutions to customers maximising customer satisfaction and revenue growth.
  • Proactively engage with the sales team including pre-sales activity to assist, promote and identify the correct solutions for customers where necessary.
  • Support the new business team and where necessary work as part of the implementation team ensuring project delivery is implemented according to the recommendations.
  • Keep up to date with best practice in our key products, suggest and recommend changes to the business and processes to improve the performance of a customer’s IT service.
  • Provide professional and expert technical support through the on-boarding process for Managed Services. The goal being a high level of customer satisfaction for any new business.
  • Technical delivery of complex projects for customers including the planning, execution and washup of projects whilst working with the wider team and the Head of Project Delivery.
  • Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth.
  • Delivery of consultancy services for customers for within specialist technical areas and assistance in delivery of Technology Roadmaps where appropriate
  • Deliver detailed costed time estimates to the sales team
  • Keep up to date with best practice in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of company.
  • Maintain high quality in delivery and sponsor continuous improvement. Own, maintain and adhere to all elements of the Company’s ISO standards

 

Personal Attributes (required role behaviours)

  • Passion for business success and meeting or exceeding targets
  • Solution focused, takes accountability for own actions and constantly strives for greater results.
  • Autonomous self-starter, able to acquire new knowledge and skills quickly
  • Confident and professional with excellent interpersonal, negotiation, communication and presentation skills
  • Customer and stakeholder focused
  • Must thrive in a high growth, fast-paced work environment
  • Resilient, remains calm and self-controlled under pressure. Reacts well to change and stays positive despite setbacks. Keeps difficulties in perspective.

Qualifications, Experience, Knowledge and Skills

  • Essential
    • Successful proven track record in design and delivery of technical projects to customers
    • Minimum of 24 months’ work experience in a consultant’s role in a managed service provider environment
    • MCSE, VCP, CCNA or equivalent technical qualifications
    • Proven experience completing migrations to Microsoft Office 365 and Azure
    • Experience with Unified Communications, Voice networks and VOIP solutions
    • Proven experience designing and supporting complex networks
    • Proven ability in project planning and product management
    • Excellent computing and technical skills
    • Able to communicate clearly and concisely to all levels
    • Exceptional coordination and planning skills
    • Be able to acquire new knowledge and skills quickly and apply to business situations
    • Excellent interpersonal, communication, negotiation, and presentation skills
    • Knowledge and experience of Microsoft based solutions
    • Proven experience in customer deployments and supporting large scale project implementations
    • Extensive experience of installing and administrating MS Windows Server and Client technologies up to Windows 10 (minimum 48 months)
  • Desirable
    • Degree level education or equivalent experience
    • Recognised project management qualification, e.g. PRINCE2, MSP, APMP
    • Demonstrable experience of Service introduction and ‘Go to Market’ processes
    • Experience in an IT, Cloud or service-related industry

So if you are a technical presales consultant looking for your next exciting opportunity please apply today!

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