Third Line Support/ Infrastructure Support engineer
up to £50k plus ben
|Third Line Support/ Infrastructure Support engineer
A fantastic opportunity has arisen for a Third Line/ Infrastructure Support engineer to join fast growing, dynamic organisation based at their prestigious offices in Chippenham with flexible working from home available.
As a Third Line Support/ Infrastructure Support engineer this is a great opportunity for an experienced IT Support Engineer to become the next integral part of our clients rapidly expanding team and business. Working as a key escalation point for the ITIL aligned Service Desk team, while incorporating exciting opportunities for project and infrastructure work.
Excellent customer service is at the heart of what they do – they are seeking a proven technical professional with a methodical approach to problem-solving who is equipped with the skills and ability to deliver service at the extremely high standard our customers rightfully expect from our client. They specifically look for individuals that can explain technical concepts simply and concisely, with a “can do” attitude.
You will be an exceptional helpdesk professional, who is willing to learn from others and educate the more junior members of the team, while striving to benefit and add value for our customers. You will be keen to learn and progress and willing to study for industry recognised qualifications.
Your working week will consist of 37.5 hour per week Mon-Fri. Due to the nature of this role, some work at weekends and outside of normal hours may be required. Travel to customer sites will also be required, so please only apply if you have a full UK driving licence and access to your own vehicle.
This role requires a DBS and BPSS check.
So if you are a Third Line Support engineer looking for your next exciting career move apply now!
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