Field Service Engineer 5564
5564
£25k - £27k
ASAP
Field Service Engineer
Permanent
East London
If you are looking for field service engineer jobs, we have an exciting opportunity for a field service engineer to join a blue-chip company on a permanent basis in East London. The salary range is between £25,000 and £27,000. The working hours are Monday to Friday; pick-up kit by 08:30 as local PUDO working on client site up until 17:30; overtime available.
Benefits: medium-size van; parking and fuel cards; pension
Start date: ASAP
Firstly, travel between a wide variety of customer sites to provide IT support services to meet contractual requirements.
Secondly, provide support services for a range of IT equipment, including but not limited to PCs. laptops, tablets, printers, peripherals, and point-of-sale systems
Also, perform on-site installations and troubleshooting on a wide range of products in a software or hardware environment.
Obtain and maintain a set of vendor certifications as required to perform the role.
Follow documented procedures and provide constructive feedback for continuous improvement.
Always adhere to safety and electric static discharge (ESD) precautions.
Complete all relevant documentation and provide quality updates as required for each site visit in a timely manner as set out.
Participate in the on-call rota, which includes mornings, evenings, and weekends (on-call allowances apply).
Providing support services to the wider teams within the Integrated Technology Solutions department
Demonstrate flexibility to work overtime to meet the contractual needs of the client when necessary. Overtime rates apply.
Firstly, experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals
Secondly, the ability to install and configure software as per customer requirements
Likewise, hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP
Also, be a good all-round understanding of hardware maintenance/break-fix
Must hold a full UK Driving Licence
Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend external and varied customer base
Quality focused with excellent attention to detail
Capable of working independently and remotely on a wide range of products
Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support
Passionate, professional, with a ‘can-do’ attitude who works on own initiative or as a team towards agreed common goals.
Results-oriented with a track record of success for achieving and exceeding goals
Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces
MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential)
Hardware Break fix experience
Would suit an ambitions engineer wanting to get a foot on the ladder of Field services break fix (chance to train up and become a Senior Engineer)