Junior Desktop Support Engineer / IT Technician 5539
5539
115 USD per day
ASAP
Junior Desktop Support Engineer
Contract
Busan
If you are looking for contract jobs in Busan, we have an exciting role for a junior desktop support engineer / IT technician. This position will join a blue-chip company in Busan. The initial contract is 12 months, but this is likely to be extended.
Firstly, test and wipe iPhone 12 devices
Secondly, create support reports
Likewise, confirm return of leavers mobile devices to warehouse and updating trackers
Also, answer emails\queries\sim orders
Packaging and returning returned duplicate iPhone 12 orders
Collating current orders to be passed to Project team and then closing the Tasks in ServiceNow
Working through returned phones to the warehouse,
Checking them over to see if they can be re-used
Updating to the latest iOS
Cleaning phones
Check the ServiceNow queue for Damaged\Faulty replacements
Reach out to the user for delivery details
Package the device and book a courier to deliver this.
Collating delivery details for delivery and sending to O2 –
Dealing with Incidents passed to the queue from SD or onsite teams
Furthermore, updating Asset Database and Log Warranty Calls
Key Experience Needed
Most importantly, previous experience in an IT Role or IT qualifications required
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