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Job Title

Mobile Desktop Support Engineer 5400

Job Ref No



£28290pa + £4,920pa car allowance

Start Date



Deskside Support Engineer




Southeast of England

Mobile engineer jobs

If you are looking for mobile engineer jobs. We have a great role for Mobile Desktop Support Engineer. This role mostly covers the Southeast of England. You will be supporting multiple accounts on SLA based tickets/requests, projects and general site support activities
Due to the nature of our client’s work, the candidates must either hold or be able to obtain SC security clearance. For this reason, this role is only suitable for British nationals.

As a Mobile Desktop Support Engineer you will:

Firstly, experience with VIP support and engagement

Secondly, troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories

Likewise, troubleshoot known and unknown software issues related to Windows platforms

Also, be the smart ‘hands and eyes’ support for infrastructure and data centre activities

Document site processes and knowledge base article management

Be involved in projects when required

Be comfortable with travelling from site to site where required

What we are looking for:

Experience with current and past Microsoft windows operating systems

Basic knowledge of Mac OS platforms

Most importantly, knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)

Furthermore, knowledge of Windows imaging techniques (Network & Local)

Microsoft Active Directory & Azure Active Directory knowledge

Experience with Ticket Management (ServiceNow, Remedy etc)

Knowledge of mobile devices, Android & IOS & SIM Management

Experience with Break fix, IMACs, Incidents, Projects, desktop/printer configurations

Excellent interpersonal & communication skills are also important.

Ability to work independently and as part of a team

Also, ability to manage your day effectively

Lastly, hold a full valid UK driving licence and access to your own vehicle

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