Desktop Support Engineer 5222
£140 a day
Desktop Support Engineer
Jobs port Talbot, we have an exciting IT Contract for a Desktop Support Engineer. 2 month contract but may be extended. This contract role is site-based but is inside IR35. As a result, this role is suited to umbrella contractors only. DBS is required.
Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client’s desktop technology and resolve any technical issues that may occur, all within contractual agreements.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution
Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.
Thirdly, maintain desktop devices.
Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.
Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.
This role requires the following skills & experience:
A confident communicator who is able to engage at all levels
Be able to work under pressure and adapt to change
Excellent customer service skills
Hands and Eyes
Also, break Fix
Build and Image devices
Good customer service,
Knowledge of SNOW
Has worked as an engineer and has experience of a large user base and can be able to demonstrate this
If you have the skills required, please apply now
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