IT support engineer positions showing roles
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Desktop Support Engineer 5525

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Desktop Support Engineer





IT support engineer positions

If you are looking for IT support engineer positions, GTS has some great ones. This role is for a Desktop Support Engineer, and it’s located in Yeovil. The salary is £29,290. For this role, you will need to either hold or be able to obtain SC security clearance. As a result, this role is only suitable for British nationals.

The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.
This is a full-time, permanent position working from 08:00 to 17:30 Monday to Thursday and from 08:00 to 16:00 on Fridays.

As a Desktop Support Engineer your role will involve:

Firstly, desktop / Laptop / VDI build, configuration and deployment to end users

Secondly, Software installation / deployment and Smartphone deployment

Likewise, assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls

Hardware installation / upgrade / break fix for desktop, laptop, and server

Furthermore, Smartphone support and Service Desk cover as required

Lastly, assist with customer projects

Needed for this role

Firstly,  a full UK driving license is essential to provide support across the large site and surrounding satellite sites

Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration and support

Microsoft Office 2010 onwards

Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role

Knowledge of Microsoft SCCM and OS / Application deployment

Also, excellent verbal communication: ability to communicate to all levels

Likewise, good written communication: concise and accurate call logging, documentation and email correspondence

Furthermore, great time management and organisational skills

Work well as part of a team or independently

Driving licence essential to provide support across the large site and surrounding satellite sites

Desirable skills / qualifications:

Microsoft Windows 7/10 training and certification

Active Directory management

Also, must have a good understanding of SCCM

Understanding of Mobile Iron or similar mobile device management platforms

Understanding of McAfee EP

As an Company Employee you will benefit from:

Firstly, excellent flexible benefits including, medical insurance and eyecare vouchers

Secondly, Company pension scheme and Income protection after 6 month’s service

Also, 23 days holiday raising to max 25

Furthermore, option to purchase / sell additional holiday

Lastly, life insurance and Employee Assistance Programme

If you have the skill required, apply now!

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