Desktop Support Engineer

Job Ref No


Salary (per day)


Start Date




We have an exciting opportunity for a Desktop Support Engineer to join a blue chip company in Watford for a 3 month contract.

**this role is inside IR35 so will be umbrella contractors only**

Key roles/Activities

• Windows environment support
• Support of administrative activities and tasks
• Perform analysis and solutions of incidents in day by day business
• Desk moves
• Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers)
• AD admin/PM admin for user accounts
• New Laptop build check/installs/rebuild checks
• Software installations
• Folder Permissions/lockdowns
• Mobile Device Configuration
• Pitch/Meeting room support (Off and On-site)
• Hardware incidents (Printers, Laptops, Desktop )
• Software incidents (O365, Windows 7/10, bespoke applications )
• Landesk/Anti-Virus

Key skills and Experience of the Level 2 Engineer

• Good organisation, communication and incident/request management skills
• Mobile device knowledge
• Good communication and customer service skills
• Good problem solving and troubleshooting skills
• Ability to work within SLAs.
• Daily Checks (Walk around of environment and check hardware is working)
• Hardware Experience
• Software Experience

So if you are a Desktop Support Engineer looking for your next exciting contract please apply today!

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