Desktop Support Engineer 5303
Up to £140 per day
Desktop Support Engineer
If you are looking for IT Jobs in Belfast, we have a great IT Contract for a Desktop Support Engineer. This is a 5 month contract but may be extended.
Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client’s desktop technology and resolve any technical issues that may occur, all within contractual agreements.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution
Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.
Thirdly, maintain desktop devices.
Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.
Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.
IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:
Firstly, 2 years plus Desktop Support experience
Secondly, be a confident communicator who is able to engage at all levels
Also, be able to work under pressure and adapt to change
Excellent customer service skills
Knowledge of Networking , mobile devices and infrastructure management.
Relevant IT qualifications
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