Jobs

Call Centre Dispatch Agent/Call Scheduler

Job Ref No

3796

Salary

£12-13ph

Start Date

26/07/2021

Contract

Contract

Location

Basingstoke

We have an exciting opportunity for a Call Centre Dispatch Agent / Call Scheduler to join our client in Basingstoke on a temp to perm basis. This will initially be 3 months.

Role inside IR35 – Umbrella only

As a Call Scheduler/ Call Centre Dispatch agent:
• Previous experience in an office administrative/call centre position.
• Strong attention to detail.
• A friendly, engaging and pragmatic approach to your work.
• Comfortable in using Microsoft Office – in particular, Excel.
• Thrives in an agile and rapid-paced environment.
• The role may be subject to enhanced references and vetting.

Integral to our business operations, we support the front line / onsite engineers, with a UK-wide and centrally managed teams of field-based engineers.

This planning and execution takes a pragmatic eye for detail. Someone who can work side-by-side with the business and the Service Delivery Managers to ensure that this team of highly-skilled engineers are best assigned and supported throughout the working week. As a Dispatcher, you will identify the engineering needs and ensure that the right engineers are assigned and on track. The key is to roll your sleeves up and jump straight in.

YOUR BENEFITS:
• Variety: exciting projects and challenges within your own responsibility
• Team Spirit: strong team spirit and a great working atmosphere in a friendly team
• Openness: Direct and informal communication even at management level
• Career Opportunities: Great possibilities for professional, personal and language
training
• Initial Help: buddy programme to help you get started, a welcome pack included
• Able to forge strong working relationships with key decision makers in the company as well as third-party suppliers and agencies
• A support package that includes: pension, medical cash plan, as well as additional co-funded benefits.

So if you are a call centre dispatcher/Call Scheduler looking for your next exciting opportunity please apply today!

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