Datacentre engineer

Job Ref No

js 3763


up to £26500Plus ben

Start Date



Full Time


newcastle upon tyne

Datacentre Engineer .

An exciting opportunity has arisen for an experienced Datacentre engineer to join well established blue chip organisation supporting both Billingham Cleveland and Sunderland Tyne and Wear locations.

As a Datacentre Engineer you will work as part of a team providing network and infrastructure support across two large data centres in Sunderland and Billingham. The work is varied, on multiple hardware types and primarily during core office hours although they will be a requirement to provide out of hours support.

The tasks will include (but not limited to):

• Provide Installation / Move / Add / Change support in the data centre for scheduled

• On-site operational support for break fix incidents on multiple hardware types.

• Installation/Decommission of structured cabling and patching.

• Liaising with specialist remote teams to configure IT equipment on multiple hardware

• Troubleshooting connectivity issues including trunk cabling, patching and
configuration issues.

• Engineer may be requested to provide services outside of core business hours as part
of change management for planned interventions.

• Coordinate and manage escalations with supplementary service providers and account

• Provide out of hours support, via an on-call rota, for incident/break fix issues.

• Maintain data centre documentation including patch schedules and asset inventories.

Required skills and attributes

• Ability to apply subject matter knowledge to resolve support issues.

• Experience of network and server troubleshooting.

• Ability to use tools and measurements which are compliant with cabling certification
process for fibre and copper.

• Ability to look for opportunities to improve existing processes and workflow

• Hardware installation/racking, patching and base configuration.

• Knowledge of various vendor equipment including Cisco, HP, Dell, Checkpoint, F5 and

• Basic knowledge of AC/DC voltage.

• Ability to adhere to strict data centre guidelines and processes.

• As the role is based across two data centres, the nature of work dictates that a
driving license and access to a vehicle is essential.

• Technical associate’s degree or equivalent industry recognised qualification such as

• Working knowledge of protocol analysis tool.

• Intermediate troubleshooting and problem solving skills. Uses quantitative data to
draw conclusions.

• Intermediate computer skills with the ability to utilize computerised work order
systems to perform issued work orders.

• UTP and Fibre optic cabling installation, testing, and repair

• SC national security clearance is also a requirement for this position.
This will be progressed by the business for the successful candidate .

So if you are a Datacentre engineer looking for your next exciting career move please apply now!

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