Jobs

Hardware/ computer/ Technical Engineer

Job Ref No

3834

Salary

Up to 37000 euros

Start Date

18/10/2021

Contract

Full Time

Location

Cork

We have an exciting opportunity for a Hardware/ computer/ Technical Engineer to join a blue chip organisation in Cork on a 6 month fixed term contract.

Hours are Monday to Friday: 09:00 – 17:00 and this is an onsite role

Job Purpose
• To provide remedial service to a wide range of industry products.
• Perform direct maintenance as required and resolved complex problems.
• The work may range from installation of new systems including networking to diagnosis of a wide range of customer problems, both software and hardware.
• All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.

Main Duties

• Works with clients to determine problem and develops and implements appropriate technical solution.
• Answers to or escalate calls within given timescales.
• Undertakes installation and maintenance of client systems e.g. PCs, networks.
• Carries out complex repairs/upgrades to existing systems.
• Monitors recurring faults or errors, analyses trends and develops relevant response.
• Develops and maintains client relationships, identifying opportunities to extend existing service agreements.
• Assists in development of test and repair processes.
• Liaises with help desks, support centers etc.
• Diagnoses and carries out complex repairs/ upgrades to all mid-range defined hardware, including UNIX, printer and networks.
• Installs and tests network operating systems.
• Performs trouble shooting and problem resolution.
• Undertakes prompt ordering and return of parts.
• Processes paperwork and systems relevant to client queries/ upgrades.
• Participation in out of hours standby and call out rotation, currently 1 in 2 weeks but subject to change based on client need.
Key Skills needed:
• A friendly, engaging and professional demeanour
• Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
• Confidence in assessing Hardware break/fix issues
• Experience with laptop, mobile & desktop break fix as well as software & general finding

So if you are a Field Service Engineer looking for your next exciting contract please apply today!

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