IT contract Slough desk with phone where people work
Job Title

Desktop/ Technical support engineer 5436

Job Ref No




Start Date



Desktop support engineer





GTS IT Contract Slough

If you are looking for a IT Contract in Slough, we have a great  opportunity for a Desktop/ Technical support engineer to join well established company in in Slough.

The working hours are Monday to Friday from 9am to 5.30pm

Key Responsibilities:

Firstly, deliver on-site services for our clients customer;
Providing technical support for the End User Technology environment involving desktop computing and corporate IT services.
Secondly, must be capable of working independently and remotely on a wide range of products; Required to perform on site installations and troubleshooting on a wide range of products in a software or hardware environment.
Furthermore, must be able to follow procedures provided by either our client or Customer.
Also, respond to changes in procedures even in circumstances where documentation has not been updated.
Likewise, make necessary changes to procedures and documentation for the benefit of the team as a whole.
Importantly, be committed to own personal development; Actively contributing to management appraisals and training.
Looking for opportunities to grow and develop skill sets.
Good all-round understanding of hardware maintenance/break-fix
Lastly, be a good theoretical and practical approach to diagnosing problems
Ability to work independently on a wide range of products

Skills and knowledge needed

Firstly, college, university or professional certifications
Hold one or more of:
CompTIA A+/N+; MCDST; ITIL Foundation v4
May have, or be studying towards, one or more of:
Secondly, Positive attitude and influence to others, a real ‘Team Player’
Methodical and quality-minded with a right-first time approach to all work.
Passionate, professional, with a ‘can-do’ attitude at all times
Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure.
Ability to recognise when to request support
Works on own initiative, or as a team, towards agreed common goals.
Open, honest, and approachable at all times.
Flexible about working hours and work locations; prepared to travel.
Lastly, must be reliable, online and well presented

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